Privacy Policy

Welcome to AI Monitor, a product of Amtolit Inc. (“AI Monitor”, “we”, “us”, or “our”). We are dedicated to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your data when you access our website at getAIMonitor.com (the “Website”) and any related services, including sales, marketing, or events (collectively, the “Services”). If you do not agree with any part of this Policy, please discontinue your use of our Services immediately. If you have any questions or concerns, contact us at team@getAIMonitor.com.

1. When We Collect Personal Information

We collect personal information when:

• You register for our Services.
• You visit or interact with our Website or other Services, including uploading company-specific information.
• You contact us via inquiries, support requests, or other communications.
• You interact with our emails or other communications.

2. Types of Personal Information We Collect

A. Information You Provide Directly

• Account Registration: Details you provide when creating an account, including the option to sign in using third-party credentials (e.g., Google).
• Support & Inquiries: Information such as your name, email (work or personal), phone number, company name, job title, website, social media links, and time zone.
• Billing & Purchases: Credit card and billing information when you purchase our Services.
• Uploaded Data: Any company data you submit to enhance our Services, such as for search engine results or competitive intelligence.

B. Information Collected Automatically

• Service Interactions: Data from forms or interactive features on our Website. Although we do not intentionally collect personal data from users merely viewing content, information provided during interactions may be captured.
• Metadata & Analytics: Details such as IP address, device type, visit date/time, new or returning status, products viewed, page response times, URL clickstreams, duration on pages, and other usage data.
• Cookies & Similar Technologies: We use cookies, beacons, pixel tags, and similar technologies to gather additional information automatically. These tools help personalize your experience and measure the effectiveness of our advertising and marketing efforts. (For more on cookies, please see our Cookie Policy.)

C. Information from Third Parties

• Social Media & External Platforms: When you interact with our social media accounts (e.g., LinkedIn) or other platforms, we may receive data such as referral traffic or customized interaction metrics.
• Third-Party Data Providers: We may collaborate with third parties to gain further insights about business professionals interested in our Services.

Note: Our Services are intended for business professionals. We do not knowingly collect information from minors under the age of 16. If you believe we have inadvertently collected data from a minor, please contact us at team@getAIMonitor.com for prompt deletion.

3. How We Use Collected Personal Information

We use your personal information for the following purposes:

• Service Delivery: To provide and maintain our Services, including tailoring your AI search results and monitoring brand-specific AI search representation.
• Customer Support: To respond to your issues, questions, or feedback.
• Service Improvement: To troubleshoot and enhance our Website and Services.
• Communication: To send you updates about new features, products, or services via email or SMS.
• Compliance: To adhere to legal obligations and our internal policies.
• Business & Legal Purposes: For fraud prevention, receivables management, record maintenance, and other legal or business needs.
• With Your Consent: For any additional purposes you have explicitly agreed to.

4. How We May Disclose Personal Information

We may share your personal information under the following circumstances:

• With Your Consent: We will disclose your data when you provide explicit consent.
  
  
• Affiliates & Service Providers: We may share data with our corporate affiliates, vendors, or service providers who:
  
  
  • Process payments and manage subscriptions.
  • Assist in communicating with you.
  • Manage and optimize our Website and Services.
  • Analyze website usage and synchronize content with third-party platforms.
• Legal & Safety Requirements: We may disclose information to:
  
  
  • Protect our legal rights and those of our employees, agents, or affiliates.
  • Ensure the safety and security of our customers and visitors.
  • Detect and prevent fraud.
  • Comply with legal or regulatory requirements.
• Business Transitions: In the event of a merger, acquisition, or asset sale, your personal information may be shared with the involved parties. These parties will use your data in a manner consistent with this Privacy Policy.
  
  
• Aggregate Data: We may also release anonymized or aggregated data that cannot be used to identify you.
  
  

5. Your Privacy Choices and How to Exercise Them

You have several rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Deletion: Request deletion of your data, subject to legal or regulatory obligations.
• Correction: Request updates or corrections to inaccurate data.
• Opt-Out: Choose to opt out of specific uses, such as:
  • Email Marketing: Unsubscribe using the link provided in our marketing emails.

To exercise these rights, please contact us at team@getAIMonitor.com.

6. Online Tracking Technologies and How to Opt Out

We use various tracking technologies (cookies, pixels, web beacons, etc.) to collect data about your browsing behavior and interactions. To opt out of these tracking methods:

• Block Cookies: Adjust your browser settings to reject or delete cookies. Learn more at www.allaboutcookies.org.
• Advertising Opt-Out Tools: Visit http://optout.aboutads.info to limit interest-based advertising.
• Vendor-Specific Opt-Out: Some advertising partners (e.g., Google Ads and Analytics) offer their own opt-out mechanisms. Please refer to their respective privacy policies.

Note: Opt-out settings must be configured on each browser or device you use.

7. U.S. State-Specific Notice

We disclose the categories and types of personal information collected as detailed above. AI Monitor does not “sell” or “share” personal information as defined by applicable U.S. state privacy laws.

8. UK & EEA Specific Notice

For residents of the United Kingdom and the European Economic Area (EEA), this section outlines your rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing:

Controller/Processor Designation:
Under the GDPR, we act as the “Controller” for data collected via our Website (excluding training data) and as a “Processor” for customer data used in our Services. A list of our subprocessors is available upon request for enterprise customers.

Cross-Border Data Transfers:
Your data may be transferred to and stored in countries outside the EEA/UK, such as the United States or Canada. These jurisdictions may have different data protection laws. We ensure that adequate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

Your Rights:
If you are an EEA or UK resident, you have the right to:

• Access, modify, delete, or object to our use of your personal data.
• Lodge a complaint with your local data protection authority. For details, visit https://edpb.europa.eu/about-edpb/about-edpb/members_en.

To exercise these rights, please contact us at team@getAIMonitor.com. If your data is part of a client’s data set, please contact the relevant company, as AI Monitor does not control client-uploaded data.

9. Security & Retention

We implement reasonable security measures designed to protect your personal information from unauthorized access and disclosure. However, no online system is entirely secure, and we cannot guarantee the absolute security of data transmitted to us. We retain your personal information only as long as necessary to provide our Services or as required by law. Additionally, backup copies may be maintained for a limited period to prevent data loss.

For further details, please contact us at team@getAIMonitor.com.

10. Children’s Privacy

Our Services are intended for business professionals, and we do not knowingly collect data from children under 16. If you believe we have collected data from a minor, please contact us immediately at team@getAIMonitor.com so that we can promptly delete the information.

11. Links to Our Services

Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date of the latest version is noted at the top of this Policy. We encourage you to review this Policy regularly to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights regarding your personal information, please contact us:

Amtolit Inc.
251, Little Falls, Wilmington, Delaware
Email: team@getAIMonitor.com